Shipping policy

Thank you for shopping with us! Below you’ll find details about how we handle shipping.

Order Processing

  • All orders are processed within 2–4 business days after payment is received.
  • You will receive a confirmation email with your order details and tracking information once your order has shipped.

Shipping Times


Because we work with trusted suppliers across Italy, shipping times may vary. Average delivery times are:
  • Italy & EU: 7–14 business days
  • USA & Canada: 4–8 business days
  • Other Countries: 14–25 business days

Please note that these are estimates and may vary due to customs or supplier delays.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on your location and the products ordered.
  • Some items may ship separately at no extra cost to you.

Tracking


Most orders come with tracking information. Once your order ships, you will receive an email with tracking details.

Delays & Customs

  • We are not responsible for delays caused by customs clearance or postal services.
  • Any customs duties or taxes are the buyer’s responsibility.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.